Shipping policy

Shipping Policy

At Zenvora, we are committed to delivering your order quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Time

Estimated delivery times may vary depending on your location:

Domestic Orders: 1–2 business days
International Orders: 4–6 business days

Please note that delivery times are estimates and may be affected by customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–72 hours to become active.

Shipping Charges

Shipping fees are calculated at checkout based on the destination and selected shipping method. Free shipping promotions may be offered on eligible orders.

Incorrect Address

Customers are responsible for providing accurate shipping information. Zenvora is not responsible for delays or losses caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact our support team. We will work with the carrier to resolve the issue as quickly as possible.